01- Pet Care
- Shopify
- 6 weeks
HeyBuddy
A premium, high-converting web experience for HeyBuddy built to explain the product clearly and turn curious pet parents into customers.
The Active Solutions[ SHOPIFY & DTC GROWTH ]
- Design.
- Build.
- Grow.
000%
For Miami brands selling to English- and Spanish-speaking customers at home, and to shoppers across Latin America and the Caribbean.
[ ECOMMERCE IN MIAMI ]
Miami is the most bilingual major market in the US. Census figures for Miami-Dade County show about 70% of residents identify as Hispanic or Latino and around three in four people over five speak a language other than English at home. For a Shopify brand, that means a Spanish storefront is not a nice-to-have; it is part of reaching the local customer base, and the same content often works for buyers in Latin America.
The city is also the main US gateway to the region. Miami International Airport handles the large majority of US air imports and exports to and from Latin America and the Caribbean, and has more flights to the region than any other US airport. Brands based here can serve Latin American shoppers, and Latin American founders often use Miami as their entry point into the US market.
We work with Miami brands remotely as a Shopify agency for bilingual and cross-border stores. Our Shopify developers set up translated storefronts, Shopify Markets for international pricing and duties, and Shopify Plus builds; our marketers run Spanish and English campaigns on Meta, Google and TikTok and build Klaviyo flows in both languages. Florida has its own SMS rules, so consent capture is part of the setup from day one.
[ KEY SECTORS ]
Warm-weather apparel sells year-round from Miami but peaks at different times for northern US and Latin American buyers. Market-specific collections and size guides help each audience find the right range.
Miami's beauty buyers shop in both languages. Translated product pages, ingredient information in Spanish and bilingual reviews make a measurable difference to trust on high-consideration products.
Jewelry, watches and designer goods benefit from Shop Pay Installments, fraud screening tuned for international orders and white-glove shipping options with signature on delivery.
Founders from Colombia, Mexico, Brazil and beyond often launch their US store from Miami. A separate US market in Shopify with USD pricing, US shipping rules and English content keeps the home-market store intact.
[ SERVICES ]
One team for the build, the conversion work and the marketing that brings shoppers back.
[ WHAT WE PLAN FOR ]
Country-wide rules on tax, payments and shipping are covered on our United States page. These are the details specific to Miami.
A Spanish version of the store should cover checkout, emails and SMS, not just product pages. We set up Shopify's translation tools, language-aware Klaviyo flows and bilingual order notifications.
Florida's Telephone Solicitation Act adds state-level rules for marketing texts. Since its 2023 amendment, it allows consent by affirmative acts such as checking a box, and gives senders 15 days to honor an opt-out before a claim can be brought. Fast opt-out processing matters.
Miami-Dade orders carry Florida's 6% state rate plus a 1% county surtax, and the surtax applies only to the first $5,000 of a single item. That detail matters for luxury goods, and Shopify Tax handles it when set up correctly.
The Atlantic hurricane season runs June 1 to November 30. Brands with Miami inventory should have site-wide shipping-delay banners and Klaviyo templates ready, so customers are told about delays before they ask.
[ WORKING TOGETHER ]
A day in Miami (EST), Monday to Friday
12am–2am & 4am–6am
1am–3am & 5am–7am in daylight saving time
Our team works from Pakistan (PKT, UTC+5, no daylight saving), which means our working day runs while the US is asleep. In practice that is useful: you brief us at the end of your day, and progress, previews and written updates are waiting when you start the next morning, on every US time zone. Live calls are the trade-off. Our meeting slots are 10:00–12:00 and 14:00–16:00 PKT, Monday to Friday. The afternoon slot falls at 4:00–6:00 a.m. Eastern in winter (5:00–7:00 a.m. in summer), so it suits early risers on the East Coast; for Central, Mountain and Pacific teams it lands even earlier, so most of our US work runs on async video walkthroughs, shared boards and daily written updates, with calls booked when a decision needs a conversation.
[ RELATED WORK ]
Shopify projects for brands selling to customers in United States and beyond.
01A premium, high-converting web experience for HeyBuddy built to explain the product clearly and turn curious pet parents into customers.
02A luxury skincare storefront that pairs science-led products with an elegant, editorial shopping experience built for confidence and trust.
03A bright, story-driven home for The Glo Companies, bringing five sensory-play brands, wholesale and fulfillment together on one Shopify site.
04A playful, high-energy storefront for Moo'd Up's better-for-you chocolate milk mix, built to make nutrition feel fun and subscriptions effortless.
[ FAQ ]
If Spanish-speaking customers are a real share of your audience, translate the full journey: navigation, product pages, cart, checkout, order emails and SMS. A single Spanish landing page that drops shoppers into an English checkout tends to leak sales. We set up Shopify's language support with a language switcher, translated policies and Klaviyo flows that follow each customer's language preference.
Usually yes. Shopify Markets lets one store show local currencies, prices and languages for different countries and estimate duties and import taxes at checkout where supported. Some brands still prefer a separate store for a big market with its own payment methods. We look at your order volumes, payment needs and fulfillment setup before recommending one store or two.
Florida's Telephone Solicitation Act applies alongside the federal TCPA. Its 2023 amendment narrowed the autodialer definition, accepted consent given by checking a box or replying to a message, and gave senders 15 days to stop texting after an opt-out before a lawsuit is allowed. We set up Klaviyo consent capture and quiet hours, and make sure STOP requests are processed straight away.
Miami runs on Eastern time, so our working day in Pakistan covers your night. You send feedback in the evening and see changes the next morning. Our afternoon meeting slot falls at 4:00–6:00 a.m. Eastern in winter and 5:00–7:00 a.m. in summer, so we lean on recorded walkthroughs and daily written updates, with calls booked for key decisions.
[ LET'S TALK ]
Tell us about your store, your customers and where you want it to go. We'll come back with clear next steps and a project scope.